Privacy Policy

Update Time:September 20,2024

Effective Time:From today until September 20, 2029

We intend to make service better for everyone at our website, we collect and use information about you, our

• customers who shop at our website
• visitors to our websites, or anyone contacting us

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know,Email:[email protected].

Our basic principles

• Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

• We protect your information from others

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

• We will respond to privacy-related questions we receive.

What information we collect about you and why

• We collect personal information such as your name, company type, province and city, full address, business license, social credit code, taxpayer identification number, and legal representative’s name. This information is necessary to verify your identity and ensure we can provide our services effectively.
• Additionally, we may use third-party service providers to assist with logistics, payment processing, and other services as required.

Why we process your information

• We generally process your personal information when fulfilling a contractual obligation or providing a service. This includes:
• Handling inquiries and transactions
• Preventing risks and fraud
• Providing support and improving our products and services
• Providing reports and analytics
• Assisting with marketing, advertising, or other communications
• Retention Period: We will retain your information for 5 years.

Your rights over your information

You have the right to access, correct, amend, delete, or transfer your personal information, as well as restrict or object to certain uses, such as direct marketing. We will not charge additional fees or reduce the quality of service if you exercise these rights.

Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents.

If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.

Where we send your information

We are a Chinese company located in No.108 Tianyuan Street, Xinmin Town, Da 'an District, Zigong City, Sichuan Province,to operate our business, your personal information may be transmitted to servers in China or Singapore. This data will be subject to the laws of the countries where it is sent. When transferring your data internationally, we take steps to protect it and aim to only send it to countries with strong data protection laws.

When and why we share your information with others

We use service providers to help us provide services to you. These services will be expressly provided to you based on your confirmation or consent.

Outside of these service providers, we will only share your information if we are legally required to do so (for example, if we receive a legally binding court order or subpoena).

If you have questions about how we share your personal information, you should contact us.

How we protect your information

Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.

You can find more information about our security measures at our website.

How we use “cookies” and other tracking technologies

We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact us, or email us at the address below.

Name:Sichuan Wolun Electric Manufacturing Co., LTD

Email address: [email protected]